What is the primary purpose of incident management?

• Monitor costs in cloud services

• Detect, respond to, and resolve service interruptions

• Configure servers

• Write documentation for services

Which AWS service helps with monitoring and setting alarms?

• CloudWatch

• EC2

• CloudTrail

• CodePipeline

Which of the following best describes a log file?

• List of software licenses

• Visual report of cloud performance

• Record of events and activity

• Backup of a virtual machine

What command in Linux is used to view logs?

• sudo echo log

• journalctl

• netstat

• chmod

Why are alerts useful in the cloud?

• Create automatic reports

• Track budget

• Notify of performance/security issues

• Store backups

What might trigger a monitoring alert?

• Server is updated

• CPU reaches 95%

• User creates a new file

• Disk is 20% full

RCA stands for:

• Root Cause Analysis

• Remote Cloud Architecture

• Resource Allocation

• Recurring Audit

Purpose of an RCA:

• Install patches

• Find budget

• Document issue and resolution

• Migrate data

Azure tool for logs:

• Sentinel

• Log Analytics

• Storage

• Functions

Sign of a potential incident:

• Server responds to ping

• Slowness in a web app

• 10% CPU usage

• SSH is open