Q4_ENG_Understanding Letter Types and Communication

Which of the following letter types is most suitable for communication between colleagues or business partners?

• Friendly email

• Formal letter

• Personal note

• Casual text message

When would you typically use an informal letter?

• Applying for a job

• Contacting a government agency

• Writing to a family member

• Submitting a formal report

The main message and supporting details of a letter are contained in the:

• Salutation

• Heading

• Body

• Complimentary close

What is the function of the salutation in a letter?

• To provide the date the letter was written

• To express gratitude at the end of the letter

• To address the person receiving the letter

• To state the sender's contact information

Where would you look to find the sender's address and contact details in a letter?

• The body

• The salutation

• The heading

• The signature

Which part of a letter signals that the main content is finished?

• The greeting

• The body

• The heading

• The complimentary close/closing

What identifies the person who wrote the letter?

• The heading

• The salutation

• The signature

• The body

In the example 'Dear Mrs. Rodriguez:', what part of the letter is this?

• Complimentary close

• Heading

• Body

• Salutation/Greeting

The phrase 'Sincerely,' at the end of a letter is an example of a:

• Salutation

• Heading

• Body

• Complimentary close/closing

In an informal letter, what is the function of the following? 42 Burgos St. Vista Verde Cainta, Rizal February 25, 2025

• The recipient's address

• The salutation

• The heading

• The complimentary close