Knowledge check

How many member categories Marriott Bonvoy program has?

• 5

• 6

• 7

What is GXP?

• Guest Voice Platform

• Guest Relations Platform

• Guest Experience Platform

Which members have elite welcome gift benefit?

• Only Ambassador members

• Platinum and above Members

• Gold and above members

What is Cobalt?

• Chemical Element

• Special Bonvoy benefit

• Elite membership status which is available by invitation from CEO

Which member does not have Ultimate Reservation Guarantee?

• Silver Member

• Basic Members and Marriott Associates

• Platinum and above members

How many nights Platinum Members receive as Annual Choice benefit NUA?

• 5

• 6

• 3

Late check out benefit for Platinum Membesr at 4pm is upon availability?

• City Hotels

• Business Hotels

• Resorts and Conference Hotels

How fast Mobile Chat requests should be responded and closed at Marriott premium hotels?

• 3 minutes

• 4 minutes

• 5 minutes

Upgrade is guaranteed for below members?

• Ambassador Elite

• Platinum and above members

• None of the elite members

What should members do to achieve Ambassador Elite Status?

• Stay 100 nights and spend 20K USD

• Stay 75 nights and spend 23K USD

• Stay 100 nights and spend 23K USD