Understanding Complex Organization

What is the main purpose of an organization?

• To entertain people

• To increase competition

• To achieve a particular aim

• To replace informal groups

Which of the following is a characteristic of a formal organization?

• Based on friendships

• Formed spontaneously

• Has defined rules and procedures

• Exists temporarily

What is the main goal of an informal organization?

• To follow strict rules

• To improve job satisfaction and morale

• To enforce company policies

• To maximize profits

Which of the following is a disadvantage of a formal organization?

• Fast communication

• Emphasis on social needs

• Delay in action

• Encouragement of creativity

Informal organizations are usually:

• Created by top management

• Stable and long-lasting

• Based on hierarchical authority

• Formed through interpersonal relationships

Which of the following is an example of a public educational institution in Malaysia?

• Mont Kiara International School

• Universiti Malaysia Kelantan

• Sunway University

• University of Cyberjaya

Which type of educational organization operates not-for-profit?

• Private universities

• Public schools

• Commercial organizations

• Foundations

Which of the following types of education is classroom-based and results in certificates?

• Formal education

• Informal education

• Non-formal education

• Experiential education

Informal education is best described as:

• Certificate-based learning in schools

• Structured programs outside school

• Unstructured and lifelong learning

• Military or technical training

Non-formal education is characterized by:

• Random, unstructured learning

• Learning only in school environments

• Structured learning outside school settings

• Rigid syllabus and hierarchy