Functional Text: Warranty

Once the television is purchased, how long is it covered by the warranty?

• one month

• one year

• six months

Why is it recommended that items sent for return be insured?

• in case items are damaged during shipment

• to show the company that you are a responsible consumer

• to get more money back than the original purchase price

What company produces the televisions covered by the warranty?

• Sony

• Honeywell

• Horizons

How long after purchase is a full refund of purchase price available?

• one year

• ninety days

• six months

In order to keep the warranty, a customer should not-

• buy a Horizons television

• attempt to repair a purchased product

• pay full price for the product

What word could replace the word issues without changing the meaning of the sentence, "Include a copy of the warranty registration, original sales slip, and description of issue(s) with the product."?

• problems

• warranties

• refunds

In the "What Does the Warranty Cover" section, what word helps the reader understand the meaning of the word defects as it is used in the first sentence?

• original

• warranty

• failures

Which would be a likely reason a customer would visit the website listed?

• If the customer had lost the original receipt showing the purchase date.

• If the customer wanted to see when the newest television would be available for purchase.

• If the customer needed to know the address to send returns to.

In the "What Does the Warranty Cover" section, what word or phrase helps the reader understand the word void as it is used in the sentence?

• attempts by the consumer

• no longer be responsible for

• to have this product repaired

Which word contains a prefix used in the same way as the word unauthorized, "unauthorized attempts to repair"?

• underneath

• burdened

• undeniable