DET Lesson 4 : Workforce planning & forecasting

_________ ________ is the process of deciding what positions the firm will have to fill, and how to fill them.

As a Head concierge of Hotel G that operates 24h/7, I need 3 bellmen on duty in the morning, 2 bellmen on duty in the afternoon and 1 bellmen on duty at night. Given that the hotel offers 5-day work week, with 44 hours/week, each bellman work an estimated of 8.75hr per day. What is the MINIMUM number of bellman to employ without need of over-time?

• 6

• 8

• 9

• 11

As a Head concierge of Hotel W that operates 24h/7, I need 2 bellmen on duty in the morning, 3 bellmen on duty in the afternoon and 1 bellmen on duty at night. Given that the hotel offers 5-day work week, with 44 hours/week, each bellman work an estimated of 8.75hr per day. What is the COMFORTABLE number of bellman to employ without need of over-time?

• 6

• 8

• 9

• 11

After performing Job analysis, what are the next steps encompassed in recruitment and selection in sequence? Re-order the steps from Step 1 to Step 5 in chronological order.

• Discuss with the supervisor and interviewers & Decide who to make an offer to.

• Build a pool of candidates for these jobs, by recruiting internal or external

  candidates.

• Use selection tools like tests, background investigations, and physical exams to

  screen candidates.

• Have candidates complete application forms and perform initial screening

  interviews.

• Decide what positions to fill, through workforce planning and

  forecasting

When Covid-19 occurred in Year 2020, with no inbound tourism receipts, many hotels lower the number of employee headcount they require. This example is about workforce planning that takes in ___________ as the main decision criteria.

• technology

• economic climate

• graduate supply

• environment sustainability

To remain competitive in the labour market and to improve employer branding, Hotel S is changing from a 6-day work week to 5-day work week. Each employee is to clock 44 hours a week. When performing workforce planning due to the change, which of the following is the MOST important criteria to consider?

• Overtime budget

• Operational demands

• Feeling of employees

• Sentiments of the labour union

When a talent manager create employment plans, the plans are built on forecasts. Forecasts are basic assumptions about the future. The three sets of employment forecasts that are usually required are: (select all that applies)

• personnel needs (demand)

• revenue forecast

• supply of inside candidates

• supply of outside candidates

Identify this tool that is used in forecasting the supply of internal candidates in the organisation.

• markov analysis

• position replacement card

• personnel replacement chart

• trend analysis

• ratio analysis

For the week leading up to Valentine's day, the restaurant manager informs the HR department to hire more casual labour for dinner shifts. This is based on

• Forecasting Personnel Needs --- Seasonal Forecast

• Forecasting the Supply of Inside Candidates

• Forecasting the Supply of Outside Candidates

• Forecasting Personnel Needs --- Scatter Plot

Organize these options into the right categories. Are they PRO or CON of internal recruitment?

Groups:

(a) Pro

,

(b) Con

• Staff who don't get the job may become discontented

• Usually less expensive than external hire

• No better substitute for knowing a candidate' strength/weakness

• Internal staff show more committment

• Inbreeding may happen, leading to lack of new perspectives

• Require less orientation & training