TEST #1: Types of Healthcare Communication

Fill in the blank: One type of healthcare communication is __________.

• insurance claims
• hospital policies
• doctor's notes
• patient education

Fill in the blank: One type of healthcare communication is __________.

• Virtual/telehealth visits

• Office check-in

• Medication management

• Car maintenance

Fill in the blank: One type of healthcare communication is __________.

• Telephone communication

• Rocket communication

• Alien communication

• Telepathic communication

Fill in the blank: One type of healthcare communication is __________.

• Written communication (emails, letters)

• Physical exercise routines

• Nutritional supplements

• Financial planning

Fill in the blank: One of the virtual visit best practices is to check ______ components initially.

• audio/visual

• network

• software

• lighting

Fill in the blank: During a virtual visit, you should monitor ______ and gestures.

• facial expressions

• background noise

• screen resolution

• internet speed

Fill in the blank: It is important to maintain ______ contact during a virtual visit.

• eye

• hand

• verbal

• written

Fill in the blank: Use ______ when needed during a virtual visit.

• closed captioning

• background music

• screen sharing

• virtual backgrounds

Fill in the blank: Practice active listening for ______-impaired patients during a virtual visit.

• hearing

• vision

• mobility

• speech

Fill in the blank: Ensure clear ______ communication during a virtual visit.

• verbal

• visual

• written

• nonverbal