
Hotel Front Desk Quiz
Authored by Robert Ken
English
Professional Development
Used 3+ times

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18 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which phrase is used for a warm reception?
It's a pleasure to meet you
How may I help you?
Welcome to our hotel
Good evening
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the correct form of the present simple for 'I' in the sentence 'I ____ your host'?
am
is
are
be
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT a polite greeting?
How may I help you today?
Good morning
What's up?
Hello
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the phrase 'I'm [Your Name], your front desk agent.', what does '[Your Name]' represent?
A guest's name
A hotel service
A self-introduction
A greeting
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the correct response to 'May I have your name, please?'
I need a wake-up call.
Good evening.
It's James Taylor.
Yes, I have a booking.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which phrase would you use to offer assistance?
How may I help you today?
Welcome to our hotel
It's a pleasure to meet you
Good evening, sir.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the correct response to 'Are you checking in?'
Yes. I are have booking.
Yes. I have a booking.
No, I am not.
I am checking out.
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