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Hotel Front Desk Quiz

Authored by Robert Ken

English

Professional Development

Used 3+ times

Hotel Front Desk Quiz
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18 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which phrase is used for a warm reception?

It's a pleasure to meet you

How may I help you?

Welcome to our hotel

Good evening

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the correct form of the present simple for 'I' in the sentence 'I ____ your host'?

am

is

are

be

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a polite greeting?

How may I help you today?

Good morning

What's up?

Hello

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the phrase 'I'm [Your Name], your front desk agent.', what does '[Your Name]' represent?

A guest's name

A hotel service

A self-introduction

A greeting

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the correct response to 'May I have your name, please?'

I need a wake-up call.

Good evening.

It's James Taylor.

Yes, I have a booking.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which phrase would you use to offer assistance?

How may I help you today?

Welcome to our hotel

It's a pleasure to meet you

Good evening, sir.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the correct response to 'Are you checking in?'

Yes. I are have booking.

Yes. I have a booking.

No, I am not.

I am checking out.

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