What is a major cause of staff burnout in the hospitality industry post-pandemic?

• Flexible work hours

• High wages

• Understaffing and lowpay

• Abundant mental health support

Which Asian destinations are experiencing over-tourism concerns post-COVID?

• Phuket, Bali and kyoto

• Beijing, Seoul and tokyo

• Hanoi, Manila and jakarta

• Mumbhai,Colombo and Jakarta

What technological innovation is enhancing guest experiences in 2025?

• Paper-based check-ins

• AI-driven personalization

• Manual room service

• Traditional key locks

What is a significant challenge for hospitality businesses in 2025?

• Decreasing operational costs

• Staffing shortages and retention

• Excessive labor supply

• Declining guest expectations

Which practice is becoming non-negotiable in the hospitality industry?

• Sustainability and eco-friendly practices

• Use of single-use plastics

• Ignoring environmental impact

• Over-reliance on fossil fuels

What is a key trend in culinary experiences within hospitality?

• Fast food offerings

• Farm-to-table dining

• Pre-packaged meals

• Limited menu options

What is a major concern regarding sustainability certifications in tourism?

• Over-standardization

• Lack of certification schemes

• Approximately 200 different certification schemes

• Universal agreement on standards

What is a significant impact of rising operational costs in hospitality?

• Improved profit margins

• Enhanced guest satisfaction

• Financial pressures on hotels

• Reduced need for innovation

What is a key factor in evolving guest expectations?

• Preference for manual services

• Desire for personalized experiences

• Interest in standardized offerings

• Avoidance of technology

What is a significant legal issue for hospitality companies in 2025?

• Tax laws impacting hospitality development

• Lack of diversity initiatives

• Overregulation of marketing

• Decreased scrutiny on employment practices