Pro Comm Final Review 1

What is formal communication?

• A) Sharing of information that conforms to specific protocol.

• B) Action, behavior, or attitude that sends a message to the receiver.

• C) Speaking a false statement about an individual.

• D) Written information intended for publication.

What is nonverbal communication?

• Sharing of information that conforms to specific protocol.

• Action, behavior, or attitude that sends a message to the receiver.

• Speaking a false statement about an individual.

• Written information intended for publication.

What is slander?

• Sharing of information that conforms to specific protocol.

• Action, behavior, or attitude that sends a message to the receiver.

• Speaking a false statement about an individual that causes others to have a bad opinion of the person or damages the person’s reputation.

• Written information intended for publication.

What was the significance of Gutenberg’s printing press?

• It made it easy to print multiple copies of a document in large quantities, leading to wider distribution and communication of ideas.

• It was the first method of nonverbal communication.

• It is a greeting in a letter that typically begins with Dear.

• It is a set of questions asked to a group of people.

What is a salutation in a letter?

• A greeting in a letter that typically begins with Dear.

• A set of questions asked to a group of people.

• Written information intended for publication.

• Sharing of information that conforms to specific protocol.

What should you consider when sending email attachments?

• Ensure the recipient can handle the size and type of file.

• Always send attachments without warning.

• Only send attachments in printed form.

• Never send attachments.

What is copy in the context of communication?

• A) Written information intended for publication.

• B) A greeting in a letter that typically begins with Dear.

• C) Action, behavior, or attitude that sends a message to the receiver.

• D) Sharing of information that conforms to specific protocol.

What are interviews used for in communication?

• Obtaining qualitative data by gathering information about people’s opinions on certain topics.

• Printing multiple copies of a document.

• Sending attachments via email.

• Determining how a group thinks, feels, or acts.

What is a survey?

• A set of questions asked to a group of people to determine how that group thinks, feels, or acts.

• A greeting in a letter that typically begins with Dear.

• Written information intended for publication.

• Sharing of information that conforms to specific protocol.

How can reports be organized according to the organizational approach?

• By order of importance, chronological or sequential order, cause-and-effect order, or problem-solution order.

• By printing multiple copies.

• By sending attachments.

• By gathering information about people’s opinions.