BESY Business communication and planning

What is data before it is organised or structured?

• Information
• Knowledge
• Unorganised facts or statistics
• Valid information

What turns data into information?

• Refining and structuring it
• Collecting it from external sources
• Storing it in databases
• Sharing it across teams

Which of the following is an example of a primary source of data?

• Newspaper article
• Audio recording
• Book review
• Published government statistics

What is an example of an internal source of data?

• Government statistics
• Details of suppliers within the business
• A book review
• Social media posts

Which form of communication is advisable for retaining a permanent record?

• Oral communication
• Visual communication
• Written communication
• Social media communication

What is one potential consequence of inappropriate sharing of information?

• Improved teamwork
• Warnings and reprimands
• Increased profitability
• Enhanced data processing

What legislation in the UK governs the appropriate use of personal and identifiable data?

• Freedom of Information Act
• Data Protection Act 2018
• Information Sharing Act
• Privacy Act 2020

What is the key principle regarding the use of confidential data?

• Sharing it widely for efficiency
• Ensuring confidentiality and appropriate use
• Storing it for indefinite periods
• Avoiding documentation altogether

Which of the following is NOT a form of communication listed in the chapter?

• Notes
• Spreadsheets
• Electronic mail
• Telephone calls

What makes information more reliable?

• Collecting it from a single source
• Ensuring it is confidential
• Obtaining identical information from multiple sources
• Sharing it through social media