Chapter 14 Part 2

What does organizational architecture include?

• Only the company's structure

• Culture and processes, but not incentives

• Structure, colure, incentives, and people

• Just leadership

Which of the following is a characteristic of a strong organizational culture?

• Employees are encouraged to ignore company values

• Norms vary drastically between departments

• New employees adopt core values quickly

• Rewards are random

What is the main reason to align organizational architecture with strategy?

• Improve employee uniforms

• Increase performance

• Avoid hiring

• Reduce meetings

What happens during the "Unfreeze" stage of change?

• Launch new products

• Reinforce Current practices

• Disrupt the status quo

• Promote middle managers

Which of the following is an example of "shock therapy"

• Giving raises

• Announcing a company picnic

• Closing underperforming plants

• Creating a new dress code

What is critical during the "Move" stage?

• Delaying decisions

• Avoiding feedback

• Quick action with employees involvement

• Outsourcing to another company

Why is "Refreezing" important after change?

• To undo the change

• To reinforce new behaviors and culture

• To rehire old employees

• To avoid customer feedback

Which strategy focuses on standardizing for efficiency?

• International Strategy

• Global Standardization Strategy

• Transnational Strategy

• Environmental Strategy

What makes a company culture strong?

• Uniform dress code

• Shared values that shape behavior

• Top-down communication only

• Strict time-off rules

Why might managers resist organizational change?

• They love innovation

• They are not trained enough

• It can reduce their power and influence

• They want higher pay