BTEC UNIT 12: INTRODUCING LAW AND CONSUMER RIGHTS - LA C

How many days does a buyer have to end a contract for an extended warranty if they change their mind?

• 14 days

• 30 days

• 45 days

• 60 days

If goods arrive late, under what condition can a buyer cancel the contract?

• If the buyer is unhappy

• If ‘time is of the essence’ was stated

• If the seller agrees

• If the goods are expensive

If a contract was not made in person, what legal period applies for cancellation?

• 7-day cooling-off period

• 30-day return period

• 14-day cooling-off period

• No period applies

What is the purpose of checking the terms of a contract before cancellation?

• To find out the seller’s address

• To understand the specific information about cancellation

• To get a discount

• To avoid paying taxes

What is a criminal offence related to goods?

• Selling unsafe or contaminated goods or food

• Selling goods at a high price

• Selling goods without a receipt

• Selling goods online

If you change your mind after making a contract, what can you do during the cooling-off period?

• End the contract

• Keep the contract forever

• Ignore the contract

• Only ask for a discount

What should you do if you buy the wrong goods by mistake in a shop?

• You are entitled to a refund by law

• You must rely on the goodwill of the seller for an exchange or refund

• You can always return them for a full refund

• You can keep the goods without paying

What must you do if you keep part of a set of goods?

• Return everything

• Pay for anything you keep

• Refuse to pay

• Notify the police

What should you do if you receive goods that were falsely described?

• Ignore the issue

• Contact Trading Standards

• Pay extra for the correct goods

• Keep the goods without complaint

Which of the following is NOT a right?

• The right to return goods if only part of a set is provided

• The right to a refund for any goods bought by mistake

• The right to notify Trading Standards about misrepresented goods

• The right to refuse delivery in instalments unless agreed at the outset