Revision on chapter 2

The Faces Scale of Job Satisfaction, developed by Kunin in the mid-1950s, uses a series of emotional expressions on faces for respondents to indicate their overall job satisfaction.

• True

• False

The Minnesota Satisfaction Questionnaire (MSQ), developed by researchers from the University of Minnesota, consists of 100 items designed to measure 20 facets of job satisfaction.

• True

• False

The scale developed by Spector in 1985 consists of 36 items designed to measure five facets of the job and work environment, focusing on employees' attitudes about their job.

• True

• False

Which of the following is NOT a sub-field of Industrial Psychology?

• 1. Recruiting Applicants

• 1. Selecting Employees

• 1. Conflict Management

• 1. Training Employees

Job satisfaction is best described as :

• 1. An employee's cognitive evaluation of their job.

• 1. An employee's behaviors toward their job

• 1. An employee's overall assessment of their job as favorable or unfavourable

• 1. An employee's financial compensation and benefits

Which of the following is a disadvantage of the Faces Scale of Job Satisfaction?

• 1. It is complex and requires a high reading level.

• 1. It does not provide information about an employee's satisfaction with different facets of the job

• 1. It is not reliable.

• 1. It is expensive to administer.

I-O psychologists use job evaluations for the purpose of:

• Reducing employee stress

• Determining compensation levels and ranges

• Enhancing productive outputs

• Designing motivation programs

Which of the following is NOT a technique developed by psychologists to reduce stress?   

• Cultivate problem-solving skills

• Avoid stressful situations

• Increase physical activity

• Ignoring workplace conflict

Which of the following is a key role of psychology in recruitment and selection?

• Determining salary levels.

• Designing training programs.

• Developing assessment tools for selection.

• Improving quality of work life

The Job Descriptive Index (JDI) provides scores for which of the following facets of a job?   

• Pay, benefits, and job security.

• Work, pay, promotion opportunities, supervision, and co-workers.

• Leadership, communication, and organizational change.

• Stress management, work-life balance, and employee motivation.