MCQ Quiz: Windows Troubleshooting

What is the first step to troubleshoot a Blue Screen of Death (BSOD) error?

• Reinstall Windows

• Note the error code and restart the system

• Replace the hard drive

• Ignore the error

Which tool can help identify high CPU usage causing system slowdowns?

• Disk Cleanup

• Task Manager

• Event Viewer

• Control Panel

What command repairs corrupted Windows system files?

• chkdsk /f

• sfc /scannow

• bootrec /fixmbr

• format C:

How do you access Safe Mode in Windows 10/11?

• Press Ctrl+Alt+Del during startup

• Hold Shift while clicking Restart > Troubleshoot > Advanced > Startup Settings

• Unplug the power cable

• Delete system32 folder

What does 'Operating System Not Found' typically indicate?

• Virus infection

• Bootloader or drive detection failure

• Monitor issue

• Keyboard malfunction

Which command rebuilds the Boot Configuration Data (BCD)?

• bootrec /rebuildbcd

• diskpart

• ipconfig /flushdns

• netstat -a

What is a common cause of USB 'Not Enough Resources' errors?

• Too many USB devices using endpoints

• Outdated monitor drivers

• Low RAM

• Incorrect time zone settings

Where can you check application crash history in Windows?

• Device Manager

• Reliability Monitor

• BIOS

• Microsoft Paint

How do you fix system clock drift automatically?

• Replace the CMOS battery

• Enable 'Set time automatically' in Settings

• Manually set the time daily

• Disable Wi-Fi

What should you do if a service fails to start?

• Reinstall Windows

• Check dependencies and permissions in services.msc

• Format the hard drive

• Ignore the error