Effective Communication

Is this a good "I" statement?

"I feel sad when you forget my birthday. Next time, can you please send me a message even if you can't tell me "Happy Birthday" in person?"

• Yes

• No

Describe compromise.

• not sharing

• getting your way

• take without giving

• give and take

If you can't seem to solve your conflict yourself, you should

• Ask for help

• Fight the other person

• Just forget about it and stay angry

• Keep trying to make them see it your way

Your teacher has not given you a grade for a paper you handed in, and you tell him or her, "I handed in that paper with everyone else. It's not my fault if you can't keep yourself organized," is an example of which of the following communication styles?

• Agressive

• Passive

• Assertive

Which people tend to consider the rights of self and rights of others?

• Passive

• Aggressive

• Passive-Aggressive

• Assertive

Active listening involves:

• asking questions

• repeating back what the other person said

• making eye contact

• all the above

Which communication style is the most effective?

• Aggressive

• Passive

• Assertive

Effective communication involves:

• speaking

• listening

• facial expressions

• all the above

Is this a good "I" statement?

"It makes me angry when you speak to me that way. You need to watch your mouth when you speak to me!"

• Yes

• No

To communicate well, you must be able to...

• express yourself clearly.

• actively listen

• All answers are correct.