Campaña MAO
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•10 Qs
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Campaña MAO
Quiz
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Other
•
Professional Development
•
Practice Problem
•
Medium
Rafa Quiros
Used 8+ times
FREE Resource
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10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
¿El chat de MAO es únicamente para prioridades?
Verdadero
Falso
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
¿Qué es MAO?
Resolución en primer contacto
El área operativa
Modelo de servicio
La nueva forma de operar del banco
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Un sábado el cliente solicita la cancelación total de un préstamo prendario ¿el cajero debe contactar al área encargada?
Verdadero
Falso
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
¿Cuál es el significado de las siglas MAO?
Modelo de Automatización Operativa
Modelo de Atención Operativa
Modelo de Atención Optima
Modelo Actual Operativo
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
¿En el chat de MAO se pueden hacer consultas sobre procesos?
Verdadero
Falso
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
¿Dónde se debe hacer la validación de los documentos para cuentas jurídicas?
Oficina del líder
Wiki BAC
LACI
Talento 360
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
¿La duración para la creación de un nuevo usuario es de 3 a 5 días?
Verdadero
Falso
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