Chapter 7 Communication Quiz

• People are born knowing how to communicate effectively

• True

• False

• it is not necessary to respond when communicating

• True

• False

A communication has 5 parts: sender, message content, message channel, and context.

• True

• False

Barriers are rarely present in the communication process

• True

• False

Messages may be interpreted based on the receiver's experience, background, and other factors

• True

• False

A vision statement defines the company's purpose and values to employees and customers

• True

• False

When correcting employee behavior it's best to wait for several days after the incident happened

• True

• False

________ is any sound that interferes with clear reception during the communication process.

• Static

• ASMR

• jargon

• noise

Statement that gets readers attention

• Introduction

• Conclusion

• Body

• Barrier

Person who begins the communication process

• Receiver

• Introduction

• Sender

• Delivery