
Junior IT Support Specialist Quiz
Quiz
•
Information Technology (IT)
•
Professional Development
•
Medium
Igor Jaksic
Used 1+ times
FREE Resource
36 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can you explain the difference between an IP address and a MAC address?
An IP address is unique to each device on the network, a MAC address is unique to each network interface.
An IP address is unique to each network interface, a MAC address is unique to each device on the network.
An IP address is unique to each device on the network, a MAC address is unique to each device on the network.
An IP address is unique to each network interface, a MAC address is unique to each network interface.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How would you solve the problem when a user cannot access the internet?
I would check if the network cable is properly connected.
I would restart the computer.
I would check if the IP address is properly configured.
All of the above.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is DNS and how does it work?
DNS is a system for translating IP addresses into domains.
DNS is a system for translating domains into IP addresses.
DNS is a system for translating MAC addresses into IP addresses.
DNS is a system for translating IP addresses into MAC addresses.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How would you reset a user password in Active Directory?
I would use the 'net user' command.
I would use Group Policy.
I would use Active Directory Users and Computers.
I would use a PowerShell script.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the difference between the ping and tracert commands?
Ping checks the availability of a device, tracert shows the path to the device.
Ping shows the path to the device, tracert checks the availability of the device.
Ping checks the availability of the network, tracert shows the path to the network.
Ping shows the path to the network, tracert checks the availability of the network.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How would you solve the problem when a user cannot log in to the domain?
I would check if the network cable is properly connected.
I would check if the username and password are correct.
I would check if the computer is properly configured for the domain.
All of the above.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is Group Policy and how is it used?
Group Policy is a tool for managing user and computer settings in a network.
Group Policy is a tool for managing network settings.
Group Policy is a tool for managing security settings.
Group Policy is a tool for managing applications.
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