QUIZ on CHAPTER 5

Which of the following is a benefit of using IT in communication?

• Slower delivery of messages

• Faster feedback through various tools
  
  

• Increased cost of communication

• Reduced message clarity

Which tool is NOT typically used in IT-based communication?

• Video conferencing

• Group forum

• Manual typewriter

• Email

ICT in communication promotes which of the following?

• Delayed response

• Increased accessibility and interactivity

• Confusion in messages

• One-way communication

Which of the following best describes the communication process?

• A single message sent without feedback

• The exchange of information and ideas with understanding

• One-way data broadcasting

• Storage of data in databases

Which of the following is an example of non-verbal communication?

• Facial expressions

• Telephone call

• Written instructions

• Voice messages

Communication is effective only when the message is understood by the receiver.

• True

• False

ICT discourages collaboration and group discussion.

•  True

• False

IT is only useful for storing information, not for communication.

• True

• False

Thinking skills can be enhanced using ICT tools.

•  True

• False

Non-verbal communication plays a minor role in delivering messages.

• True

• False