Mark received a suspicious email claiming his account will be disabled soon. It says he should open the attachment included with the email. What should he do? Select ALL that apply.

He should NOT open the attachment.

He should open the attachment to check its authenticity.

He should forward the email to his friends and get their opinions.

What is one BENEFIT of using social media?

Social media makes it easy to keep in touch with friends and family

The sense of anonymity on social media can lead some people to becoming trolls.

Social media makes it easy to keep cyberbullies from contacting you.

Social media hides your Internet usage from advertisers.

What is an example of an SQL statement?

SELECT * FROM Orders WHERE OrderID=5

System.out.println("Hello, World!");

What is the correct order of the basic computing and processing steps?

Input, processing, output, and storage

Output, input, processing, storage

Input, storage, processing, output

Processing, input, storage, output

What is used to identify the network name on a wireless network?

ISP (Internet Service Provider)

What network feature allows you to allow or reject connections based on the device's Media Access Control address?

ISP (Internet Service Provider) filtering

SSID (Service Set Identifier) filtering

What is the BEST use of a programming function?

Providing reusable code snippets

Describing a class's or object's properties

Storing values that are expected to change

Storing values that should never change

A Windows program is not responding. Which of the following is the BEST step to do first?

Use the Task Manager to end the program (the task)

Use the Settings app to uninstall the program and then reinstall it

Unplug the computer and plug it back in

An IP-based security camera has power and is turned on, but users are not able to access it. What is the MOST likely problem?

The camera is not connected to the wireless network

The camera is not receiving power.

Users have not waited long enough to access it.

The camera's firmware is out of date.

What is the LAST step in troubleshooting methodology?

Document Findings, Actions, or Lessons Learned

Test the Theory to Determine the Cause

You are troubleshooting a malfunctioning computer. Nothing appears on the monitor when you turn the computer on. All the cables are plugged in properly. What is the BEST step to try next?

Wrap the monitor cables with electrical tape

Unplug the cables and then turn on the computer

Your USB printer is not working. You already installed the driver and connected it to your computer. What's the BEST troubleshooting step to try first?

Make sure the USB device is plugged in properly.

Unplug the printer and plug it back in.

Principles of IT EOY Test Prep

Authored by Karen Hersh

Computers

9th - 12th Grade

Used 1+ times

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50 questions

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MULTIPLE SELECT QUESTION

5 mins • 2 pts

An IT technician decides to violate software license agreement by updating the software of 20 users even though he only paid for 10 licenses. What are possible consequences of this decision? Select ALL that apply.

You risk losing your job

Your company is vulnerable to litigation (being sued

Your computer systems will be bricked.

The 10 legitimate licenses will only be good for half the expected time.

MULTIPLE CHOICE QUESTION

5 mins • 2 pts

What is something your company would want you to keep confidential?

Customer information, such as their personal address, phone number, and email.

Company's physical address

Company's customer support contact information

Company's website

MULTIPLE CHOICE QUESTION

5 mins • 2 pts

You notice an unattended desk at your company. There's an email open on the computer that discusses a friend of yours in this department. What is the MOST ETHICAL action to take?

Ignore the email and tell no one of its contents.

Don't do anything with the email but tell your friend about it later.

Delete the email.

Print out the email so you can show it to your friend.

MULTIPLE CHOICE QUESTION

5 mins • 2 pts

What computer component converts AC to DC?

Power supply

CPU

RAM

Device Manager

MULTIPLE CHOICE QUESTION

5 mins • 2 pts

What computer component typically offers the FASTEST performance?

The CPU (Central Processing Unit)

RAM

Power Supply

SSD

MULTIPLE CHOICE QUESTION

5 mins • 2 pts

What type of printer typically prints the FASTEST?

Laser printers

Inkjet printers

3D printers

Multi-dot matrix printers

MULTIPLE CHOICE QUESTION

5 mins • 2 pts

Disk cleaners, antivirus software, and backup tools are all examples of what kind of system software?

Utility software

Driver drivers

Firmware

Productivity Software

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Principles of IT EOY Test Prep

An IT technician decides to violate software license agreement by updating the software of 20 users even though he only paid for 10 licenses. What are possible consequences of this decision? Select ALL that apply.

What is something your company would want you to keep confidential?

You notice an unattended desk at your company. There's an email open on the computer that discusses a friend of yours in this department. What is the MOST ETHICAL action to take?

What computer component converts AC to DC?

What computer component typically offers the FASTEST performance?

What type of printer typically prints the FASTEST?

Disk cleaners, antivirus software, and backup tools are all examples of what kind of system software?

On a Windows computer, what command allows you to create an application shortcut on the Taskbar?

What kind of NTFS permission allows a user to set security permissions on a folder?

What NTFS permission option allows a user to view files but NOT change them?

Access all questions and much more by creating a free account

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