Match the Model

A company realizes that its sales are dropping because its team is stuck in old habits. The CEO introduces town hall meetings, retraining, and a new incentive system. Once people adapt, the new behaviors are formalized into policy.

• Lewin’s Change Model

• Kubler Ross Change Curve

• Kotter’s 8-Step Change Model

• ADKAR Model

• McKinsey 7-S Framework

Answer explanation

It follows the "unfreeze–change–refreeze" stages.

A hospital needs to implement electronic medical records. Leadership starts by communicating the urgency, forming a guiding team, building short-term wins, and empowering nurses and doctors to suggest improvements.

• Lewin’s Change Model

• Kubler Ross Change Curve

• Kotter’s 8-Step Change Model

• ADKAR Model

• McKinsey 7-S Framework

Answer explanation

It involves urgency, team formation, empowerment, and small wins.

1. A school wants to undergo a major culture shift. Leaders assess its strategy, structure, skills, shared values, systems, staff, and leadership style to identify misalignments and develop a comprehensive action plan.

• Lewin’s Change Model

• Kubler Ross Change Curve

• Kotter’s 8-Step Change Model

• ADKAR Model

• McKinsey 7-S Framework

Answer explanation

The scenario focuses on internal alignment across multiple elements.

1. An HR department introduces a flexible work policy. To make this change work, they analyze how it aligns with current systems, staff readiness, and organizational goals. They also check if leadership supports the new style of working.

• Lewin’s Change Model

• Kubler Ross Change Curve

• Kotter’s 8-Step Change Model

• ADKAR Model

• McKinsey 7-S Framework

Answer explanation

It's about evaluating and aligning internal elements.

1. A retail company is rolling out a new customer management system. Leadership runs campaigns to create urgency, celebrates team milestones, and continually removes barriers for smoother adoption.

• Lewin’s Change Model

• Kubler Ross Change Curve

• Kotter’s 8-Step Change Model

• ADKAR Model

• McKinsey 7-S Framework

Answer explanation

Focuses on urgency, communication, empowerment, and reinforcement.