Listening Skills Quiz

Which of the following is NOT a component of active listening?

• Maintaining eye contact

• Interrupting when you disagree

• Avoiding distractions

• Showing interest through body language

Empathetic listening requires you to:

• Finish the speaker’s sentences

• Only focus on facts

• Reflect what you’ve heard and show support

• Ask the speaker to speak faster

Which factor can negatively affect listening?

• A clear speaking voice

• Prior knowledge of the topic

• A noisy environment

• Strong interest in the topic

Which of the following would most help you understand a speaker with a heavy accent?

• Looking away

• Focusing only on keywords

• Being distracted by background noise

• Tuning out to avoid confusion

Which of the following is the most polite way to make a request?

• I want you to help me now.

• Help me with this.

• Could you please help me with this?

• You need to do this for me.

What type of intonation should you use when asking a question?

• Falling

• Monotone

• Rising

• Loud

Which of these phrases is most appropriate when giving directions?

• Yesterday

• Straight ahead

• Probably

• Often

When making a complaint, it's best to:

• Be loud and assertive

• Blame the listener

• Stay calm and suggest alternatives

• Use sarcasm

What is the main purpose of listening for gist?

• To memorize every word

• To understand the main idea

• To analyze the grammar

• To count how many times the speaker pauses

Which is a good note-taking strategy?

• Write down everything word-for-word

• Only draw pictures

• Use keywords and organize logically

• Don’t take any notes