Hotel Guest Complaints Quiz

How many hotels are there around the world, according to the text?

• About 50,000

• About 100,000

• About 500,000

• Over a million

What is one common reason hotel guests complain in the U.S.?

• Room size

• Cold food

• Noise from other guests

• Unfriendly staff

Why do guests sometimes make special requests?

• To annoy hotel staff

• Because they want something extra or unique

• To avoid paying more

• Because they forgot to bring things

What did one guest ask to be filled with chocolate milk?

• A glass

• A hot tub

• A bath

• A pool

What was one guest's strange cereal request?

• No sugar in the cereal

• Warm cereal only

• Extra milk in the cereal

• All the strawberries to be the same size

What did someone want to borrow for a job interview?

• A pair of shoes

• A hotel worker's suit

• A tie

• A briefcase

What is one reason a guest gave for not enjoying the restaurant buffet?

• It was too expensive

• There were too many tasty dishes

• It lacked vegetarian options

• The food was cold

Why couldn't one guest sleep at night?

• Their bed was too soft

• Their wife was snoring

• The AC was too loud

• The hotel was haunted

What complaint did a guest make at a hotel 40 miles from the ocean?

• The room smelled bad

• They couldn't see the ocean

• The view was boring

• The windows wouldn't open

What happened to a guest at a Portuguese hotel?

• They found bugs in the bed

• The shower wasn't working

• The bed was too comfortable and they kept oversleeping

• Their luggage was lost