Management Fundamentals Final Exam Study Guide

The Big Five personality traits are:

• Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism

• Introversion, Sensitivity, Assertiveness, Creativity, Patience

• Optimism, Pessimism, Realism, Idealism, Pragmatism

• Leadership, Teamwork, Communication, Flexibility, Responsibility

Perception in organizational behavior refers to:

• The process of interpreting and understanding sensory information about people and events in the workplace.

• The act of making decisions based on data analysis.

• The ability to communicate effectively with team members.

• The process of delegating tasks to employees.

3. What personality trait involves being organized and dependable?

• Extraversion

• Conscientiousness

• Openness

• Agreeableness

True or False: Attitudes are not related to job satisfaction.

• True

• False

5. Stress can affect behavior at work by:

• Improving focus and productivity

• Causing irritability and decreased performance

• Increasing motivation and teamwork

• Having no impact on behavior

6. What are Herzberg’s two factors?

• Motivators and Hygiene factors

• Needs and Wants

• Goals and Objectives

• Rewards and Punishments

7. What’s the highest need in Maslow’s hierarchy?

• Physiological needs

• Safety needs

• Esteem needs

• Self-actualization

What does equity theory emphasize?

• The importance of fairness in the workplace

• The need for strict rules and regulations

• The value of individual achievement over teamwork

• The significance of financial rewards only

Money is always the best motivator.

• True

• False

How did Coach Boone use motivation?

• By setting strict rules and high expectations

• By ignoring the players' needs

• By allowing players to do whatever they wanted

• By focusing only on winning games