ACT Final Quiz

How do conceptual models support development processes?

• By eliminating the need for user testing

• By providing a clear understanding of how an application is intended to work

• By focusing only on technical specifications

• By replacing mental models entirely

What is the significance of Payne's (2000) research on mental models?

• It introduced the concept of system images.

• It provided additional insights into mental model research and its applicability.

• It focused on the physical design of user interfaces.

• It eliminated the need for conceptual models.

What is the impact of ambiguous sentences on mental models?

• They make mental models easier to create.

• They lead to slower processing and multiple competing mental models.

• They simplify the process of interaction design.

• They eliminate the need for system images.

What is the role of actions and attributes in conceptual models?

• To describe the physical appearance of objects.

• To define how users interact with objects.

• To replace user tasks in the model

• To eliminate the need for user feedback.

Which of the following is an example of a task in a conceptual model for a recipe app?

• Cooking utensils

• Searching for recipes

• Nutritional information

• Cooking time

What is the purpose of using consistent terminology in conceptual models?

• To make the interface visually appealing

• To avoid confusion and help users understand tasks

• To reduce the number of features in an application

• To eliminate the need for user training

What is an example of a visual model?

• A written narrative describing user behavior

• A diagram showing the flow of data in a system

• A list of user tasks for a mobile app

• A set of technical specifications for a product

What is a key challenge for designers when working with mental models?

• Ensuring users' mental models align with the designer's model

• Creating entirely new mental models for users

• Avoiding the use of system images

• Eliminating user feedback from the design process

What is the primary difference between conceptual models and mental models?

• . Conceptual models are abstract, while mental models are physical.

• Conceptual models are tools for understanding systems, while mental models guide user interactions.

• Conceptual models are created by users, while mental models are created by designers.

• Conceptual models are always accurate, while mental models are not.

Who proposed the idea of 'small-scale models' of reality in 1943?

• Donald Norman

• Kenneth Craik

• Philip Johnson-Laird

• Jeff Johnson