MILLY 19-05-2025

According to Alvin Toffler, who are the illiterate of the 21st century?

• Those who cannot read and write

• Those who cannot communicate

• Those who cannot learn, unlearn, and relearn

• Those who refuse to adapt to technology

Which of the following best defines a role in an organization?

• The job title one holds

• A set of obligations from significant others and the individual

• The position assigned by HR

• Tasks listed in a job description

One of the functions of a manager is:

• Only customer relationship management

• Achieving business targets and arranging campaigns

• Managing HR policies

• Reducing operational costs only

Which of the following is NOT listed as a compliance-related function of a manager?

• KYC and AMLA compliance

• Recruitment of staff

• Liaison with government agencies

• Administrative compliance

A manager is expected to be a:

• Strict enforcer only

• Technical expert

• Creative and innovative problem solver

• Passive observer

Which quality is essential for a manager?

• Rigidity

• Avoiding accountability

• Over-dependence on subordinates

• Adaptability and integrity

What is a common mistake of a Manager?

• Acting like a know-it-all

• Being too humble

• Trusting the team

• Delegating work

One of the branch management responsibilities includes:

• Staff hiring

• Branch design

• ATM cash tallying and fraud monitoring

• Public relations