Moto Care Protection Plans Quiz

Moto Care Protection Plans Quiz

Assessment

Quiz

Specialty

Professional Development

Easy

Created by

JM Soriao

Used 1+ times

FREE Resource

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9 questions

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1.

OPEN ENDED QUESTION

15 mins • 1 pt

What is Moto Care Protection plan?

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2.

OPEN ENDED QUESTION

15 mins • 1 pt

James wants to know how to check customer eligibility to purchase a MotoCare plan for his new Motorola phone. What steps should he follow?

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3.

OPEN ENDED QUESTION

15 mins • 1 pt

Harper is interested in buying a Moto Care Plan for his new Motorola phone. He wants to know the steps involved in purchasing one. How can he go about it?

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4.

MULTIPLE SELECT QUESTION

15 mins • 1 pt

Scarlett is considering two different protection plans for her new Moto phone. She wants to understand the difference between the Moto Care Extended Service Plan and the Moto Care Accident Protection plan.

Extended Service Plan provides 12 months of mechanical breakdown coverage with low deductibles.

Accidental Damage Plan gives you the same coverage as the Extended Service Plan with low deductibles plus coverage for certain accidents that affect the functionality of the device like spills and screen breaks.

5.

OPEN ENDED QUESTION

15 mins • 1 pt

Is there anything that is not covered?

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6.

OPEN ENDED QUESTION

15 mins • 1 pt

When does coverage start for Jackson's new MotoCare plan policy?

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7.

OPEN ENDED QUESTION

15 mins • 1 pt

Michael is considering whether he can cancel his Moto Care Protection plan. What are his options?

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8.

OPEN ENDED QUESTION

15 mins • 1 pt

Ethan is considering giving his Motorola phone, which has a protection plan, to his friend. He wants to know if the protection plan can be transferred to the new owner.

Evaluate responses using AI:

OFF

9.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

Michael recently purchased a new Motorola phone and is considering buying a Moto Care Protection Plan. He wants to know what type of damage is typically covered by these plans.

Intentional damage

Manufacturing defects

Damage from natural disasters

Loss due to negligence