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Moto Care Protection Plans Quiz

Authored by JM Soriao

Specialty

Professional Development

Used 1+ times

Moto Care Protection Plans Quiz
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9 questions

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1.

OPEN ENDED QUESTION

15 mins • 1 pt

What is Moto Care Protection plan?

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2.

OPEN ENDED QUESTION

15 mins • 1 pt

James wants to know how to check customer eligibility to purchase a MotoCare plan for his new Motorola phone. What steps should he follow?

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3.

OPEN ENDED QUESTION

15 mins • 1 pt

Harper is interested in buying a Moto Care Plan for his new Motorola phone. He wants to know the steps involved in purchasing one. How can he go about it?

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4.

MULTIPLE SELECT QUESTION

15 mins • 1 pt

Scarlett is considering two different protection plans for her new Moto phone. She wants to understand the difference between the Moto Care Extended Service Plan and the Moto Care Accident Protection plan.

Extended Service Plan provides 12 months of mechanical breakdown coverage with low deductibles.

Accidental Damage Plan gives you the same coverage as the Extended Service Plan with low deductibles plus coverage for certain accidents that affect the functionality of the device like spills and screen breaks.

5.

OPEN ENDED QUESTION

15 mins • 1 pt

Is there anything that is not covered?

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6.

OPEN ENDED QUESTION

15 mins • 1 pt

When does coverage start for Jackson's new MotoCare plan policy?

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7.

OPEN ENDED QUESTION

15 mins • 1 pt

Michael is considering whether he can cancel his Moto Care Protection plan. What are his options?

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