Why is understanding culture important for global leaders?

• It reduces organizational expenses

• It increases product quality

• It helps manage diversity and improve communication

• It replaces technical knowledge

What does the “shrinking world” metaphor refer to?

• Decrease in global population

• Environmental changes

• Increased global interconnection

• Decrease in job opportunities

Which of the following is a functional skill?

• Empathy

• Data analysis

• Cultural intelligence

• Active listening

What is intercultural communication?

• Comparing cultures statistically

• Exchange between people from different cultural backgrounds

• Business between two countries

• Translation of documents

Which field is NOT foundational to intercultural communication?

• Psychology

• Anthropology

• Engineering

• Communication

Culture is often compared to:

• A tree

• A machine

• An iceberg

• A mountain

The visible part of culture includes:

• Beliefs

• Customs and clothing

• Values

• Thought patterns

Which best describes the “collective programming of the mind”?

• Hofstede’s definition of culture

• A biological theory

• A marketing strategy

• The UN’s cultural model

What are cultural metaphors?

• Stereotypes

• Cultural insults

• Symbols representing a culture’s core values

• Marketing tools

What cultural metaphor is associated with Germany?

• Family

• Network

• Machine

• Bazaar