Understanding Modern Retail Banking Practice

Understanding Modern Retail Banking Practice

Professional Development

70 Qs

quiz-placeholder

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Understanding Modern Retail Banking Practice

Understanding Modern Retail Banking Practice

Assessment

Quiz

Fun

Professional Development

Practice Problem

Easy

Created by

Ifeanyi Enukorah

Used 1+ times

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70 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a primary benefit of using a mobile wallet?

A. Increased paperwork
B. Contactless payments via mobile phone
C. Mandatory branch visits

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a core deposit product in retail banking?

A. Current Account
B. Savings Account
C. Overdraft Facility

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the key focus of customer journey mapping?

A. Creating investment portfolios
B. Visualizing customer interactions and improving experiences
C. Increasing branch visits

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of account typically offers higher interest rates?

A. Current Account
B. Savings Account
C. Credit Card

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which regulatory body insures deposits in Nigerian banks?

A. CBN
B. NDIC
C. SEC

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What service do Automated Teller Machines (ATMs) NOT provide?

A. Withdraw cash
B. Deposit checks
C. Offer investment advice

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is an example of a digital-only bank in Nigeria?

A. ALAT by Wema
B. First Bank
C. UBA

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