DTIN Cert Tutorial

Which of the following best describes systems thinking?

• Studying each part of a system independently

• Understanding a system by breaking it into components

• Focusing on the interactions between system elements

• Ignoring relationships in a system

Systems thinking helps us see the world as:

• A collection of unrelated events

• Static snapshots

• Interconnected wholes

• Isolated problems

A major benefit of systems thinking is its ability to:

• Increase hardware performance

• Eliminate stakeholder diversity

• Understand complex human factors

• Break systems into smaller pieces

Which of the following is not a feature of systems thinking?

• Considering both long- and short-term effects

• Emphasizing change and movement

• Focusing on isolated system components

• Challenging existing assumptions

Systems thinking can help reduce which of the following?

• System automation

• Problem-solving treadmill

• Cultural change

• Technology adoption

The concept of ‘mental models’ in systems thinking refers to:

• The blueprint of an IT system

• The automatic cognitive assumptions people use

• A prototype design process

• System flowcharts

Which of the following reflects a system's characteristic?

• It operates in isolation

• Its parts are unrelated

• It consists of interdependent parts

• It has no boundaries

A primary goal of systems thinking in organizations is to:

• Limit change

• Maximize hardware use

• Support transformational change

• Avoid stakeholder collaboration

Which technique complements analytical thinking?

• Logical thinking

• Linear thinking

• Systems thinking

• Convergent thinking

Which of the following helps explain recurring problems in organizations?

• Poor internet access

• Incomplete system breakdown

• Over-simplified explanations

• Efficient data mining