23 May 2025 Quiz

What is the deadline for completing the Retail Spirit Beat survey?

• A) May 25th

• B) June 1st

• C) June 15th

The CX Essential Building blocks on Axonify are mandatory for sales consultants.

• True

• False

What is the screen size of the new Samsung Galaxy Tab S10 Series?

• A) 10.9"

• B) 11.1"

• C) 10.1''

What is the storage capacity of the new Samsung Galaxy Tab S10 Series?

• A) 64GB

• B) 128GB

• C) 256GB

The support team asks that you refrain from sending multiple emails or making repeated calls regarding the same matter.

• True

• False

What should you do if you have already sent an email to the support team?

• A) Send a follow-up email

• B) Make a phone call to the support team

• C) Wait for a response

What is the email address for the Vodacom Rewards Contact Centre?

• A) [e-mail]

• B) [e-mail]

What should you include in the subject heading of your email to the Vodacom Rewards Contact Centre?

• A) A brief summary of your query

• B) One of the specified classifications (e.g. Missing Claims)

• C) Your store name and dealer ID

The CX Essential Building blocks on Axonify are only for in-store managers.

• True

• False

How quickly did employees at 4U and Chatz complete the Retail Spirit Beat survey?

• A) They took a whole month to complete it (Somewhat of the spirit)

• B) They finished it in record time, completing it in just one day (That's the spirit!)

• C) They haven't started it yet (That's not the spirit...)