This involves identifying the sounds of speech and processing them into words and sentences.

• Hearing

• Speaking

• Listening

• Writing

The first stage in the listening process is called ___________?

• Evaluating

• Understanding

• Receiving

• Remembering

What parts of our body do we use when we listen?

• Brain

• Ears

• Mouth

• Eyes

_______ is when we are surrounded by sound.

• Listening

• Hearing

• Speaking

• Writing

A particular communication technique that requires the listener to provide feedback on what he or she hears to the speaker, by way of restating or paraphrasing what they have heard in their own words.

• Active Listening

• Understanding

• Listening

• Responding

These are the five steps in listening process EXCEPT.

• Receiving

• Understanding

• Remembering

• Assessing

During the evaluating stage, what does a listener assess?

• The speaker's physical appearance

• The tone of the speaker

• The information they received

• The number of words the speaker uses

Which of the following actions is most representative of the responding stage?

• Hearing

• Nodding to show agreement

• Forgetting details to focus on the main idea

• Ignoring the speaker

In the understanding stage, ________ is crucial for both the speaker and the audience?

• Sharing a physical space

• Sharing an experience of meaning

• Disagreeing on key points

• Ignoring each other

What is the primary function of the remembering stage in the listening process?

• To immediately forget unimportant details

• To categorize and retain information for future access

• To interrupt the speaker with questions

• To focus on nonverbal cues