Effective Communication and Leadership Quiz (POST-CLASS)

Which of the following is not a component of effective communication?

• Active listening

• Interrupting when you disagree

• Clear expression

• Respectful tone

What is the main goal of listening to understand?

• To find flaws in the speaker's argument

• To grasp the speaker's point of view

• To prepare your rebuttal

• To win the conversation

Which action shows you are listening to understand?

• Finishing the speaker's sentences

• Looking around while they talk

• Asking clarifying questions

• Interrupting with your opinion

What does situational awareness primarily involve?

• Being alert to what's happening around you

• Always thinking about the future

• Ignoring distractions

• Only focusing on your phone

How can situational awareness benefit teens in public spaces?

• It makes them suspicious of everyone

• It allows them to multitask better

• It helps them stay safe and make smart decisions

• It encourages them to challenge authority

Which of the following is not part of emotional intelligence?

• Self-awareness

• Empathy

• Physical strength

• Managing emotions

Why is emotional intelligence important in friendships?

• It helps you manipulate others

• It makes you always agree

• It helps you understand and respond appropriately to others' feelings

• It helps you avoid all emotions

What is the first step in resolving a conflict peacefully?

• Blaming the other person

• Listening to the other person's perspective

• Walking away angrily

• Demanding an apology

Which response is most likely to escalate conflict?

• Apologizing if you're wrong

• Yelling and name-calling

• Staying calm

• Trying to find common ground

What is a key trait of a good leader?

• Controlling others

• Always being right

• Inspiring and guiding others with good character

• Avoiding responsibility