Câu 1: Which statement is true about teamwork?

• Teamwork occurs naturally without any effort.
• Teamwork requires no communication among members.
• Teamwork is a social construct that prohibits individuals from reaching their own personal goals.
• Teamwork requires members to work together to achieve a common goal.
• 4

Câu 2: Why do we need to build the teamwork?

• To reduce the number of employees.
• To increase individual competition.
• To enhance collaboration and achieve common goals.
• To assign blame more easily.
• 3

Câu 3: What is the technique called when listening carefully to understand feedback?

• Selective hearing
• Active listening
• Defensive listening
• Passive hearing
• 2

Câu 4: What is the role of a team leader in helping members work together?

• To micromanage every task.
• To assign blame for failures.
• To provide guidance and facilitate collaboration.
• To work independently.
• 3

Câu 5: What is a characteristic of high-performance teams in company mission?

• Lack of clear goals.
• Focused on individual achievements.
• Shared vision and commitment to the mission.
• Avoidance of collaboration.
• 3

Câu 6: What is a characteristic of high-performance teams under CMM standard?

• Informal processes.
• Undefined roles.
• Structured processes and continuous improvement.
• Random decision-making.
• 3

Câu 7: What are team member’s competencies?

• Inability to communicate.
• Resistance to change.
• Skills, knowledge, and abilities relevant to goals.
• Preference for solo work.
• 3

Câu 8: Listening without interrupting or objecting is...

• Passive aggression.
• Active listening.
• Defensive behavior.
• Ignoring feedback.
• 2

Câu 9: What is the difference between team and group?

• Teams have a shared goal; groups do not.
• Groups are more cohesive than teams.
• Teams lack structure; groups are structured.
• Groups require collaboration; teams do not.
• 1

Câu 10: What is the characteristic of high-performance teams when sharing knowledge?

• Hoarding information.
• Encouraging open communication and knowledge sharing.
• Restricting access to information.
• Discouraging questions.
• 2