Tech Tools Confidence Assessment

What is the primary function of a word processor?

• To create and edit text documents.

• To create and edit spreadsheets.

• To manage databases and records.

• To design graphics and images.

Answer explanation

The primary function of a word processor is to create and edit text documents, making it essential for tasks like writing, formatting, and printing text, unlike spreadsheets, databases, or graphic design software.

How do you create a new folder on your computer?

• Right-click in the desired location, select 'New' > 'Folder'.

• Press Ctrl + N to create a new folder.

• Double-click the desktop and select 'New Folder'.

• Use the command line to type 'mkdir new_folder'.

Answer explanation

The correct method to create a new folder is to right-click in the desired location and select 'New' > 'Folder'. This is a common and straightforward way to organize files on your computer.

What steps would you take to troubleshoot a printer that won't connect?

• Check for paper jams

• Update the operating system

• Change the printer's ink

• Check power, network connection, restart devices, verify drivers, and run troubleshooter.

Answer explanation

To troubleshoot a printer that won't connect, check the power supply, ensure the network connection is active, restart the printer and computer, verify that the correct drivers are installed, and run the built-in troubleshooter.

Can you explain the difference between a web browser and a search engine?

• A search engine displays web pages; a web browser helps find them.

• A web browser is a type of search engine.

• A web browser displays web pages; a search engine helps find them.

• A web browser and a search engine are the same thing.

Answer explanation

A web browser is software that displays web pages, while a search engine is a tool that helps users find those pages by indexing and retrieving them based on search queries. Thus, the correct choice is that a web browser displays web pages; a search engine helps find them.

What is the shortcut for copying text in most applications?

• Ctrl + V

• Alt + C

• Ctrl + C (Windows) / Command + C (Mac)

• Shift + C

Answer explanation

The correct shortcut for copying text in most applications is Ctrl + C for Windows and Command + C for Mac. Ctrl + V is for pasting, Alt + C and Shift + C are not standard shortcuts for copying.

How would you attach a file to an email?

• Click the 'Attach' button, select the file, and confirm the attachment.

• Copy and paste the file directly into the email.

• Use the 'Send' button to attach files automatically.

• Drag and drop the file into the email body.

Answer explanation

The correct method to attach a file to an email is to click the 'Attach' button, select the desired file, and confirm the attachment. This ensures the file is properly added to the email.

What are the basic components of a computer?

• The basic components of a computer are CPU, memory (RAM), storage, motherboard, power supply, and input/output devices.

• Web browser, email client, and antivirus software

• Monitor, keyboard, and mouse only

• Graphics card, sound card, and cooling system

Answer explanation

The correct choice lists the essential components of a computer: CPU, memory (RAM), storage, motherboard, power supply, and input/output devices, which are necessary for its operation.

Describe how to change your password on a social media platform.

• Log in, go to settings, find 'Password', enter current and new passwords, and save.

• Contact customer support to request a password change.

• Click 'Forgot Password' and follow the email instructions.

• Change your password through your email provider settings.

Answer explanation

To change your password on a social media platform, log in, navigate to settings, locate the 'Password' section, enter your current password and the new password, then save the changes.

What is the purpose of antivirus software?

• To improve internet connectivity

• The purpose of antivirus software is to protect computers from malware and other security threats.

• To manage software updates

• To enhance the speed of the computer

Answer explanation

The correct choice highlights that antivirus software is designed to protect computers from malware and other security threats, which is its primary function, unlike the other options that do not relate to its purpose.

How can you ensure your data is backed up regularly?

• Implement automated backups and use cloud storage.

• Rely on your computer's built-in memory without backups.

• Only back up data when you remember.

• Manually save files to a USB drive once a year.

Answer explanation

Implementing automated backups and using cloud storage ensures your data is regularly backed up without relying on memory or manual processes, which can be inconsistent and risky.