Test tuần 22+23/2025 - AR
Authored by Ngan Kim
Other
Professional Development
Used 1+ times
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10 questions
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1.
OPEN ENDED QUESTION
15 mins • 1 pt
Customer scan reviews on Import reviews on Marketplace, but when they click import, it reports "Something went wrong". Which point that agent needs to check and explain to customer.
Evaluate responses using AI:
OFF
2.
OPEN ENDED QUESTION
15 mins • 1 pt
Can I add "Verified purchased" for all reviews at once?
Evaluate responses using AI:
OFF
3.
OPEN ENDED QUESTION
15 mins • 1 pt
"I am having this issue when clicking on widget on theme editor, please help me"
Evaluate responses using AI:
OFF
4.
OPEN ENDED QUESTION
15 mins • 1 pt
Customer wants to know what is "Custom source request", use your own word to describe this new feature in 3-5 sentences.
Evaluate responses using AI:
OFF
5.
OPEN ENDED QUESTION
15 mins • 1 pt
QC/ TS need to have TeamViewer session with customer, which steps agent need to do?
Evaluate responses using AI:
OFF
6.
OPEN ENDED QUESTION
15 mins • 1 pt
"I'm using Free plan, my store is in French. But the widget is English, how can I translate it?"
Evaluate responses using AI:
OFF
7.
OPEN ENDED QUESTION
15 mins • 1 pt
"Yesterday, I saw the $1 plan, and i selected the Free plan, now I want to get the $1 offer. How can I see it again?"
Evaluate responses using AI:
OFF
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