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Chap 7 (P3)

Authored by Lộc Nguyễn

English

University

Used 1+ times

Chap 7 (P3)
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40 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The direct strategy saves time and is preferred by some who consider it to be more professional and even more ethical than the indirect strategy.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If your receiver might overlook the bad news, it is appropriate to use the direct strategy.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If your message may create a hostile reaction, you should use the indirect strategy.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If you are worried that the indirect strategy seems manipulative, you should use the direct strategy to break the bad news bluntly even though the direct strategy may cause hard feelings and pain.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The key to ethical communication lies in the motives of the sender.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The desire to avoid mentioning the negative news is an appropriate reason for using the indirect strategy.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Opening a bad-news message with Thank you for your message is considered an effective buffering strategy.

True

False

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