Chapter 3 - Key Terms - MAN3240 Org Management

What does attribution theory primarily explain?

• Learning through rewards

• Mental processing speed

• Causes people assign to behaviors – internal and external

• How behavior is punished

Which concept was developed by Ivan Pavlov and involves learning through stimuli?

• Operant conditioning

• Classical conditioning

• Attribution theory

• Vicarious learning

A reward that follows every correct behavior refers to:

• Continuous reinforcement

• Negative reinforcement

• Intermittent reinforcement

• Extinction

If someone rates an employee worse than deserved due to comparing them with a recent high performer, this is an example of:

• Primacy effect

• Halo effect

• Self-serving bias

• Contrast effect

Which concept occurs when a behavior fades due to no reinforcement?

• Negative reinforcement

• Extinction

• Punishment

• Stereotyping

When we overestimate personal traits and underestimate situational factors, it’s called:

• Fundamental attribution error

• Self-regulation

• Self-serving bias

• Projection

A positive bias based on an overall impression of a person is called the:

• Recency effect

• Halo effect

• Contrast effect

• Perception shift

Which term refers to the way we try to shape how others see us?

• Self-regulation

• Impression management

• Projection

• Attribution

Trying to get on someone’s good side before asking for help is an example of:

• Ingratiation

• Impression control

• Projection

• Primacy effect

What describes a reward that is given only sometimes after a behavior?

• Continuous reinforcement

• Intermittent reinforcement

• Extinction

• Negative reinforcement