Day 3

Check all that apply: Which of the following is a type of emergency you may encounter at Apple?

• Environmental

• Facilities

• Medical

• Security

True of False: You hear the fire alarm and it's raining outside. Before evacuating you should collect your coat and belongings so you feel safe while you are at the meeting point.

• True

• False

What's steps should you take during an evacuation?

• Support Evacuating Customers

• Assist anyone that needs help

• Go to the meeting location

• Follow Instructions at Meeting point

• Anything could happen... run!

True or false: It's advisable to wear safety goggles when removing glass screen protectors.

• True

• False

True or false: You notice a stain on a table left by a customer, it's a good idea to act quickly and use a cleaning solution available in the janitors closet.

• True

• False

Which isn't an iPhone we currently sell

• iPhone 15 Pro

• iPhone 16e

• iPhone 16

• iPhone 16 Pro

Which Mac is technically the most powerful?

• Mac Pro - M2 Ultra
  (released in June 2023)

• iMac - M4

  (released October 2024)

• MacBook Pro - M4 Max

  (released November 2024)

• Mac Studio - M3 Ultra  (released March 2025)

How many songs are on Apple Music

• 10 million

• 50 million

• 100 million

• 1 Billion

When delivering Feedback at Apple it is important to not only consider the behaviour but also...

• the Positive Intent

• the Impact

• to Align and Assure

• to smile 😀

The People manager at Apple is:

• Dan

• Adam

• James

• Kimberley