
Day 4 - out of date
Quiz
•
Computers
•
Professional Development
•
Practice Problem
•
Medium
James Moran
Used 1+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the number of days a customer can take out AppleCare+ after purchase?
14
30
60
90
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the option on easypay that helps streamline all transactions?
Connect & Personalise
Trade In
Fast Pay
Catalog
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Select all that apply: What kind receipts can you produce for a customer.
Gift
Tax
Duty Free
Refund
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: You are allowed to return an item without the original packaging
True
False
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Select all that apply: What is the name of Apple's finance options
Monthly Payments
Monthly Finance
Apple Payment Plan
iPhone Upgrade Programme
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the name used to book Genius Bar appointments in the store
Mobile genius
Easy Pay
Concierge
Time
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or false: You can book at Today At Apple appointment through Concierge
True
False
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