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Which of the following is NOT a main reason of turnover?

• Lack of career growth

• Pay

• Conflict with colleagues

• Management

Which of the following is a method of off-the-job training?

• Supervision

• Job instruction

• Role play

• Job rotation

Which of the following is NOT the benefit of training?

• Lower employee motivation

• Reduce supervision

• Increase productivity

• Reduce accidents

Which of the following means "The teaching of current employees with skills needed to perform effectively on jobs"?

• Training

• Development

• Testing

• Learning

Which of the following is NOT a step of a training programme?

• Identification of needs

• Organization of program

• Evaluation of results

• Shortlisting candidates

Manpower planning is also known as human resources planning, and it is the process that uses _______ to determine the manner in which an organization should move to.

• steps

• management

• component

• sites

Some of the reasons why employees leave their companies can include a poor match between job and skills, no growth potential, _______ among employees, the fairness and communication style of management, and heavy workloads.

• initiation

• pay inequity

• performance appraisal

• effectiveness

The performance appraisal is a formalized process to _______ how well an employee does his or her job. The effectiveness of this process can contribute to employee retention, in that employees can gain constructive feedback on their job performance, and it can be an opportunity for the manager to work with the employee to set goals within the organization.

• assess

• deteriorate

• decide

• swell

Choose the best character trait. Abdul is able to do more work than the rest of the staff in the same amount of time.

• respectful

• punctual

• productive

• creative

What trait is Paolo? Paolo works hard, but he doesn't have the skills necessary to do his job properly.

• creative and decisive

• hardworking and incompetent

• rude and strict

• bright and careless