involves integrating quality management principles into the overall strategic plan of an organization to achieve long-term success and improve performance.

• The quality objectives t

• Strategic Quality Management

• Certification

• Supervision

take the goal(s) stated in the Quality Policy and turned these into statements for improvement against which plans can be made

• quality strategies

• The quality objectives

• Strategic Quality Management

• The quality objectives.

quality strategies,exptd ?

• Accreditation

• Certification

• Supervision

• A standard

refers to the external assessment of an organization by an accreditation organization, leading to the public recognition of the organization’s compliance with pre- specified standards.

• Accreditation

• Certification

• Supervision

is usually used in relation to external assessment of compliance with standards published by the International Organization for Standardization (ISO).

• Accreditation

• Certification

• Supervision

means the monitoring of healthcare providers’ compliance with minimum standards required for statutory (re)registration, (re-)authorization or (re)licensing.

• Accreditation

• Certification

• Supervision

International healthcare accreditation organizations. Expt?

• JCI

• ISO

• iSQUa

• OSi ua

defined as a group of international quality management standards which was developed to ensure that organizations fulfil the needs of clients and partners while meeting legal and administrative requirements associated with a product or service

• ISO

• ISQ ua

• JCI

released a set of new and revised standards for patient-centered communication as part of an initiative to advance effective communication, cultural competence, and patient- and family-centered care

• The Joint Commission

• International Society for Quality in Healthcare (ISQua)

• Outcome standards

works to provide services to guide health professionals, providers, researchers, agencies, policy makers and consumers to achieve excellence in healthcare delivery to all people and to continuously improve the quality and safety of care

• Outcome standards

• International Society for Quality in Healthcare (ISQua)

• The Joint Commission

• ISO