According to the South Bay Teams Binder, what are the 3 services associated with the HIA Pitch?

• Medical Case Management, Community Supports, PCP

• Care Team Assignment, Peer Assignment, Program and Services

• Audience attendance, engagement duration, Q&A interaction

• Communication Forms, Enrollment Forms, EPIC

What three key intake and consent documents are required when enrolling a new patient?

• Molina Request Form, PCQ, HRA

• Consent to Treat, Notice of Privacy Practices, Protected Health Information Authorization

• DPSS Document Request Form, Access to PHI Form, Verification of Disability

• Patient transfer form, HCO Form, PCP Switch Form

According to the 'Epic Registration Walkthrough' what are the key targets to hit during Epic registration?

• Pacing, Tone, Emphasis

• Patient ID, Insurance Card, Consent Forms

• SSN, Insurance - Health Plan, CIN., Uploading Consent Forms, Care Team Assignment, Peer Assignment

• Medical Records Request, PCP Switch, Service Enrollment

What are two important types of assignments mentioned for Epic?

• Southbay Binder and HIA Pitch

• Medical Case Management and Housing Navigation

• PCP and PA conversation screening

• Care Team and Programs and Services

What should we update as soon as there are any changes?

• Patient Address and Phone Number

• PCP, ECM Provider

• Smartsheets, Canvass

If you encounter a snafu, when should you ask for help/support?

• Immediately

• 7-10 Business Days

• 3 years

• Until your error is captured by a supervisor/manager

Why is it important to assign yourself to the patient's Programs and Services/Care Team?

• Authorization Approvals from Coordinators

• HIA employees will know who to contact about the patient.

• So the patients can be added to your caseload

• All of the Above