Effective Conversion and Selling Techniques Quiz

What is the formula for calculating the Conversion Rate?

• (Total number of walk-ins / Total bills generated) * 100

• (Total customers / Total sales) * 100

• (Total bills generated / Total number of walk-ins) * 100

• (Total sales / Total customers) * 100

Which of the following is NOT a factor affecting the Conversion Rate?

• Sales

• Customer Feedback

• Seasonality

• Staff/Service

What does FAB stand for in the context of selling?

• Features, Applications, Benefits

• Features, Advantages, Benefits

• Functions, Advantages, Benefits

• Functions, Applications, Benefits

Which technique involves presenting a product through engaging stories?

• FABing

• Storytelling

• Style Consultation

• Try & Visualise

What is the primary goal of the Try & Visualise selling technique?

• To handle objections

• To reduce prices

• To enhance customer experience

• To increase product knowledge

Which of the following is a benefit of using storytelling in sales?

• Focuses solely on product specifications

• Creates deeper emotional connections

• Informs about technical details

• Reduces customer engagement

What should you do first when handling objections?

• Clarify the confusion

• Accept the objection

• Provide proofs

• Re-state the objection

Which of the following is a type of objection?

• Engagement

• Interest

• Satisfaction

• Confusion

What is the purpose of the 'Closing the Sale' technique?

• To provide discounts

• To push the customer to buy

• To showcase multiple options

• To successfully convert customers to buy products

How can you create an engaging story for a product?

• By addressing the customer's emotional journey

• By focusing on the product's price

• By providing a detailed manual

• By listing technical specifications