Final Examination in Communication

What is the main purpose of communication in an organization?

• To establish friendships

• To share jokes and entertainment

• To interchange information, plans, ideas, and conduct meetings

• To create competition among employees

It occurs whenever superiors initiate messages to their subordinates.

• Central Communication

• Upward Communication

• Downward Communication

• Horizontal Communication

It occurs whenever messages are exchanged between members of an organization who have equal power.

• Upward Communication

• Horizontal Communication

• Central Communication

• Downward Communication

This is a pattern of interaction based on friendships, shared personal or career interests, and proximity among workers.

• Informal Communication Networks

• Formal Communication Networks.

• External Networks

• Internal Networks

It is a form of letter from one company to another, such as between organizations and their clients.

• Formal Letter

• Informal Letter

• Business Letter

• Recommendation Letter

It is a one-page document that explains why you are an ideal candidate for a job.

• Absence Letter

• Appreciation Letter

• Congratulations Letter

• Cover Letter

It is sent after an interview to check on the status of a resume or job application you have submitted.

• Follow-up Letter

• Job offer Letter

• Resume Letter

• Resignation Letter

You want to have a formal notification when you plan to miss work.

• Cover Letter

• Job offer Letter

• Absence Letter

• Resignation Letter

This is typed two lines below the inside address, flush with left margin.

• Business Letter

• Body

• Salutation

• Complimentary close

It is the most common way of describing formal networks.

• Other's performance

• Employees

• Management

• Organizational chart