HK2 - LO1

Which department does Housekeeping work closely with to ensure guest rooms are ready for check-in?

• Reception

• Kitchen

• Security

• Finance

How does the Housekeeping department support the Front Office (Reception) team?

• By providing laundry services

• By ensuring rooms are clean and ready for check-in

• By managing hotel finances

• By arranging transportation for guests

What role does Housekeeping play in supporting the Food & Beverage department?

• Cleaning the kitchen after service

• Setting up dining tables

• Ensuring cleanliness of public areas and guest restrooms

• Providing storage for raw ingredients

In the event of a guest complaint about cleanliness, which department does Housekeeping collaborate with to resolve the issue?

• Security

• Front Office

• Maintenance

• Finance

Housekeeping works with which department to ensure that linens are properly stocked and laundered for guest use?

• Kitchen

• Laundry

• Spa

• Concierge

The Housekeeping department needs to collaborate with which department to ensure safety and security standards for guest rooms?

• Maintenance

• Front Office

• Security

• Finance

Housekeeping communicates with which department to arrange special requests like extra pillows or towels for guests?

• Maintenance

• Concierge

• Reception

• Security

How does Housekeeping assist the Maintenance department?

• By handling all repairs in the hotel

• By reporting faulty equipment and issues in guest rooms

• By organizing staff schedules

• By managing guest check-ins

Which department does Housekeeping collaborate with for the setup and cleanup of event spaces and meeting rooms?

• Sales and Marketing

• Front Office

• Food & Beverage

• Maintenance

Which department is responsible for checking the cleanliness of public areas, including the lobby, restrooms, and hallways?

• Housekeeping

• Front Office

• Security

• Maintenance