Module 5

How might a lack of transparency in internal communications affect external communication?

• Shareholders and customers receive inconsistent or confusing messages.

• There is a tendency cover up poor results and mislead people.

• Employees complain about your company to friends and family.

• All of the above

Which of the statements below is false?

• Lack of transparency often leads to greenwashing

• Honest and transparent communication is the only role of the manager

• A lack of transparency makes it difficult for employees to make informed decisions.

• A culture of continuous improvement encourages questioning existing policies.

Why is it harder for some industries to be transparent?

• Industries that have been high polluting face public scrutiny and find it hard to build trust even if they want to change their ways.

• It is not compulsory for all industries to be transparent

• When an industry is dependent on natural resources it must prioritise profit over anything else

• Investors in some industries don't care about transparency

Which of the following is not one of the key steps to identify and solve the challenge of transparency?

• Defining the key issues

• Examining the barriers 

• Identifying potential solutions

• Copy what the competitor is doing.

How can culture be a barrier of transparency?

• Some culture rewards employees who work extremely long hours.

• It is harder to build trust and communicate honestly if the culture doesn't encourage it.

• In some cultures, people tend to stay in their assigned role and are resistant to change.