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CHAPTER 1: AN OVERVIEW OF LOGISTICS

Authored by Trang Thanh

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University

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CHAPTER 1: AN OVERVIEW OF LOGISTICS
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35 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Logistics clearly contributes to ___________ and ___________ utility.

a. time; place

b. form; time

c. place; form

d. possession; time

e. none of the above

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

___________ utility refers to the value or usefulness that comes from a customer being able to take possession of a product

a. Time

b. Place

c. Form

d. Possession

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

___________ utility refers to having products available where they are needed by customers

a. Possession

b. Time

c. Place

d. Form

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

4. All of the following are types of economic utility, except:

a. Time

b. Production

c. Place

d. Possession

e. All of the above are types of economic utility

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

5. “How well a company does what it says it’s going to do” represents ___________.

a. efficiency

b. productivity

c. leading edge logistics

d. effectiveness

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

6. What concept refers to “how well company resources are used to achieve what a company promises it can do?”

a. Efficiency

b. Productivity

c. Reengineering

d. Effectiveness

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

7. Every customer getting the same type and level of logistics service refers to ___________.

a. tailored logistics

b. mass logistics

c. effectiveness

d. efficiency

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