PEM Quiz

Where can you see the MSN if the MAM is GTM?

• National Grid website

• Rainbow portal

• ECOES

• Smart DCC

If a meter exchange happens during our ownership and the old MSN was a GTM asset and new one is an LBG asset, what must we do?

• Only update the Bill system

• Raise an ADQ

• Deappoint GTM and appoint LBG

• Contact the customer

What happens after GTM is successfully deappointed?

• A new meter is installed

• MSN appears in Rainbow

• GTM removes the MSN from Rainbow

• LBG raises a query

If a meter exchange was done prior to our ownership and not recorded by the previous supplier, how should we proceed?

• Update manually in Rainbow

• Raise an ADQ

• Deappoint GTM via MAM screen

• Ignore it

Why can’t we deappoint GTM via the MAM screen if the MX was done before our ownership?

• The screen is locked

• GTM won’t allow changes

• We need ADQ to provide meter details and exchange date

• GTM already removed the MSN

How do credit meters work?

• Customers pay in advance

• Gas is supplied for free

• Customers are billed after usage

• They only work with smart meters

What is the main feature of a prepayment gas meter?

• Measures in cubic feet

• Installed only in commercial properties

• Requires meter readings monthly

• Customers top up in advance

How can you identify an imperial gas meter?

• It has a digital screen

• It has 4 dials on the front

• It flashes green when active

• It says "smart" on the label

Are imperial meters commonly installed today?

• No, they are rarely installed now

• Yes, they are the standard

• Yes, especially in smart homes

• Only for business customers

Who may have installed imperial meters in emergencies in the past?

• Ofgem

• SSE

• British Gas

• National Grid (GTM)